EVD Software Solution (PINs Upload, Distribution & Billing)
EVD Software Solution Overview
UKTD Electronic Voucher Distribution (EVD) is an application software that manages the online process of credit top-up airtime, Lottery, card payment etc. It significantly simplifies the process of Prepaid Recharge with a centralised control of information and real time reports, saving valuable time that would otherwise be spent on logistics like printing, dispatching, stocking, availability and tracking of recharge cards. The EVD application software, with its multiple options, improves operator efficiency, generates additional revenue, and provides well-organised services to the subscriber.
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Software Features
⮚ User defined Vendors, Retailers, Products, Denominations
⮚ Selective privilege to Distributors, Sub-Distributors and Retailers
⮚ Creation of Sub-users with privilege assigned
⮚ Specific commission structure to each Distributor, Sub-Distributor and Retailer
⮚ Programmable Broadcast and Advertisement messages to Retailers
⮚ Duplicate receipt printing based on specific rules
⮚ Detailed Reports
⮚ Customised reporting feature to end user
⮚ Remote updates of terminal software (optional)
⮚ Commission structure - Distributor commission, Retailer commission and Denomination specific commission
⮚ PIN migration from one denomination to other
⮚ Modes of Communication: GSM, Wi-Fi, Ethernet
⮚ Instructive Help index
⮚ PIN Data security with Smart card (ISO compliant)
⮚ PGP encryption for importing pins by exchange of certificates
⮚ Deposit through excel to Retailers
⮚ Pin voucher tracking based on serial number
Software Benefits
⮚ Increased availability & convenience of airtime top-up options
⮚ Reduced logistics
⮚ No 'Out of Stock' problems
⮚ Availability in all denominations RCV's/ Top-up's
⮚ Increased cash flows for telcos & airtime resellers
⮚ Minimize fraud & theft
⮚ Centralized control of information
⮚ Real time sales reports
Additional System Key features:
⮚ Ability to manage devices, customers and device-users on the server-side
⮚ Mapping between devices to customers (Retailers)
⮚ Security/logon information
⮚ Audit-trail/log management
⮚ Integration into the POS devices using either Web-services/POST methods
⮚ MIS Reports (Registration Reports, Transaction Reports, Sales Reports, Deposit Summary Reports, Performance reports, Management Reports, and Reconciliation Reports, etc.)
⮚ Reporting functionality
⮚ Web based functions for Admin/Distributor/Sub-Distributor/Retailer /Vendor access via portal
⮚ Real-time access to Retailer/Dealers/Retail Outlets account activity
⮚ A comprehensive user-friendly system
⮚ Streamline Data collection, record keeping and reporting – assisting staff by reducing time and increasing efficiency in generating required reports
Service Level Terms
Service shall be provided Microsoft Windows based EVD server application and POS client applications connecting. The following details are implemented to allow Mobile Top-Up services processing through the EVD solution:
1. Creating the Vendors (MNO Operator): the EVD solution will allow to create 3 mobile network operators at the rate agreed per operator. Any additional operator or service with 3rd party connectivity can be deployed at an agreed price.
2. Creating Products for Vendor: the EVD solution will allow to create up to 10 products for each operator (the EVD system will allow
to configure up to 3*10 = 30 products).
3. Creating denominations to vendor products: the EVD solution will allow to create up to 20 denominations for each Product (the EVD system will allow to configure up to 3*10 = 30 products and 30 * 20 = 600 different denominations).
4. Creating the Distributor: the EVD solution will allow to create unlimited distributors based on business requirements.
5. Creating Retailers / Agents: the EVD solution will allow to create unlimited Retailers based on business requirements. In the system architecture design, only a distributor can create retailers and retailers cannot be created by the admin.
6. Wallet creation: the EVD solution will allow to create prepaid wallet to Distributors when a Distributor account is created. EVD solution will allow to create prepaid wallet to Retailers when a retailer account is created by the Distributor. (retailer) wants to sell the service (Airtime) from POS, the agent account should have enough funds to perform the transaction. The option to provide credit for the service will also be available (daily credit limit to be assigned for each retailer).
7. Distributor will pay the wallet amount to EVD admin (the distributor creator) and retailer will pay the wallet amount to distributor (the retailer creator).
8. Sales commission: EVD software supports a sales commission hierarchy of up to four levels, where indirect commissions can be paid to each agent in the hierarchy when the sale is made. All commissions are calculated and disbursed online, i.e. in real-time when the sales transaction takes place or can also be transferred to the agent wallet account on a monthly basis.
9. Web Users: the EVD solution will allow the creation of web user accounts, admin users, Distributors and Retailers.
10. POS and Kiosk version control: the EVD solution will allow to send the latest version app to POS Terminals and kiosks whenever an updated version is uploaded to the server. For every client log-in to server, the EVD server will validate the client version, if the version is not matching with latest version at server, the server will send the latest app download flag to the client to download the latest version. When the client has downloaded the latest version and attempts to log-in to the EVD server. The latest version must
be downloaded in order to properly access the EVD server.
11. EVD provides the option of creating additional services such as PIN-less transaction integration, international calling cards, mobile data bundles, post-paid bill payments, mobile money transactions, utility bill payments, DTH bill payments, different types of government tax collections, agency banking, university/school payment collections, 3rd party tickets (bus tickets, ferry tickets, train tickets, movie tickets, sports stadium tickets, etc), traffic police offence ticket payments, vehicle tax payments, road tax payments and other applications
Reports:
⮚ User defined Vendors, Retailers, Products, Denominations
⮚ Selective privilege to Distributors, Sub-Distributors and Retailers
⮚ Creation of Sub-users with privilege assigned
⮚ Specific commission structure to each Distributor, Sub-Distributor and Retailer
⮚ Programmable Broadcast and Advertisement messages to Retailers
⮚ Duplicate receipt printing based on specific rules
⮚ Detailed Reports
⮚ Customised reporting feature to end user
⮚ Remote updates of terminal software (optional)
⮚ Commission structure - Distributor commission, Retailer commission and Denomination specific commission
⮚ PIN migration from one denomination to other
⮚ Modes of Communication: GSM, Wi-Fi, Ethernet
⮚ Instructive Help index
⮚ PIN Data security with Smart card (ISO compliant)
⮚ PGP encryption for importing pins by exchange of certificates
⮚ Deposit through excel to Retailers
⮚ Pin voucher tracking based on serial number
Software Benefits
⮚ Increased availability & convenience of airtime top-up options
⮚ Reduced logistics
⮚ No 'Out of Stock' problems
⮚ Availability in all denominations RCV's/ Top-up's
⮚ Increased cash flows for telcos & airtime resellers
⮚ Minimize fraud & theft
⮚ Centralized control of information
⮚ Real time sales reports
Additional System Key features:
⮚ Ability to manage devices, customers and device-users on the server-side
⮚ Mapping between devices to customers (Retailers)
⮚ Security/logon information
⮚ Audit-trail/log management
⮚ Integration into the POS devices using either Web-services/POST methods
⮚ MIS Reports (Registration Reports, Transaction Reports, Sales Reports, Deposit Summary Reports, Performance reports, Management Reports, and Reconciliation Reports, etc.)
⮚ Reporting functionality
⮚ Web based functions for Admin/Distributor/Sub-Distributor/Retailer /Vendor access via portal
⮚ Real-time access to Retailer/Dealers/Retail Outlets account activity
⮚ A comprehensive user-friendly system
⮚ Streamline Data collection, record keeping and reporting – assisting staff by reducing time and increasing efficiency in generating required reports
Service Level Terms
Service shall be provided Microsoft Windows based EVD server application and POS client applications connecting. The following details are implemented to allow Mobile Top-Up services processing through the EVD solution:
1. Creating the Vendors (MNO Operator): the EVD solution will allow to create 3 mobile network operators at the rate agreed per operator. Any additional operator or service with 3rd party connectivity can be deployed at an agreed price.
2. Creating Products for Vendor: the EVD solution will allow to create up to 10 products for each operator (the EVD system will allow
to configure up to 3*10 = 30 products).
3. Creating denominations to vendor products: the EVD solution will allow to create up to 20 denominations for each Product (the EVD system will allow to configure up to 3*10 = 30 products and 30 * 20 = 600 different denominations).
4. Creating the Distributor: the EVD solution will allow to create unlimited distributors based on business requirements.
5. Creating Retailers / Agents: the EVD solution will allow to create unlimited Retailers based on business requirements. In the system architecture design, only a distributor can create retailers and retailers cannot be created by the admin.
6. Wallet creation: the EVD solution will allow to create prepaid wallet to Distributors when a Distributor account is created. EVD solution will allow to create prepaid wallet to Retailers when a retailer account is created by the Distributor. (retailer) wants to sell the service (Airtime) from POS, the agent account should have enough funds to perform the transaction. The option to provide credit for the service will also be available (daily credit limit to be assigned for each retailer).
7. Distributor will pay the wallet amount to EVD admin (the distributor creator) and retailer will pay the wallet amount to distributor (the retailer creator).
8. Sales commission: EVD software supports a sales commission hierarchy of up to four levels, where indirect commissions can be paid to each agent in the hierarchy when the sale is made. All commissions are calculated and disbursed online, i.e. in real-time when the sales transaction takes place or can also be transferred to the agent wallet account on a monthly basis.
9. Web Users: the EVD solution will allow the creation of web user accounts, admin users, Distributors and Retailers.
10. POS and Kiosk version control: the EVD solution will allow to send the latest version app to POS Terminals and kiosks whenever an updated version is uploaded to the server. For every client log-in to server, the EVD server will validate the client version, if the version is not matching with latest version at server, the server will send the latest app download flag to the client to download the latest version. When the client has downloaded the latest version and attempts to log-in to the EVD server. The latest version must
be downloaded in order to properly access the EVD server.
11. EVD provides the option of creating additional services such as PIN-less transaction integration, international calling cards, mobile data bundles, post-paid bill payments, mobile money transactions, utility bill payments, DTH bill payments, different types of government tax collections, agency banking, university/school payment collections, 3rd party tickets (bus tickets, ferry tickets, train tickets, movie tickets, sports stadium tickets, etc), traffic police offence ticket payments, vehicle tax payments, road tax payments and other applications
Reports:
- Daily Sales Report: admin/distributor/retailer has access to this report and can review individual transactions of all services sales each day with shift user level. It supports ten shift user levels transaction display.
- Retailer Sales Report: Displays the overall sales amount of all services.
- Stock Report: displays the unused PINs Qty stored, used PINs Qty, last day sales qty, Last 10 days sales qty, terminal Stock.
- Deposit Summary Report: displays the Distributor/Retailer previous balance, deposited amount, new balance after deposit, deposited date and time, User name and comments.
- Firmware upload Report displays the Retailer details with MAC ID which are updated with latest POS firmware.
- Event log: displays each and every action performed by admin user/distributor users and retailers.
- Statement of Account report: Displays the records of each and every transaction which takes place in retailer account such as opening Balance debit, credit, transaction amount, shift user id, closing balance.
- Consolidated Daily Sales Report: displays the overall sales of all services such as eTop-up transaction amount and E-pins transaction amount for each Retailer and grand total of all services amount.
EVD API to fetch PINs on demand
The EVD application will fetch Top-Up vouchers (PINs) on demand from the Network operators available in the country when the transaction is initiated by the end-user. An extra functionality will be added to store a number of PINs in each hardware in case of internet/network downtime to avoid any delays and provide a seamless purchase experience.
This Project enables and serves Mobile telecom services through various POS Terminals and KIOSKs, structured way of region / Partner/ Distributor/ Reseller - Terminal hierarchy. This system allows the distributor to manage its sub-distributors /resellers, in addition to transferring credit and stock to its subs. Merchants can purchase stocks directly from the system (Online Purchase) or create and download orders for later sales (Offline Purchase). Distributors can also enjoy the ability to create and push stock to their merchants’ terminal through an easy to use web base interface. The figures below illustrate transaction process flow for Airtime voucher vending with POS terminals and Kiosks
Denominated Top-Up Vouchers
The EVD platform supports both online and offline denominated vouchers within the Top-Up application:
Online Denominated Vouchers:Denominated vouchers are of fixed value and are loaded into a secure voucher store in EVD for offline storage, and retrieved from the store at the time of the sale. Examples of denominated vouchers are prepaid airtime vouchers, denominated discount vouchers - any voucher that can be stored offline, electronically as a number and sold at a later date.
Offline Denominated Vouchers (Optional): Denominated vouchers are of fixed value and are loaded into a secure voucher store in EVD for offline storage, and retrieved from the store as Bulk Download into the POS/KIOSK Machines. These vouchers upon download to POS/KIOSK are stored within in POS/KIOSK database as in the format of Offline Pins. These offline Pins can be served to customer as and when a customer walks in. POS/KIOSK doesn’t need to connect again to the Server platform to buy/request for a pin. Examples of denominated vouchers are prepaid airtime vouchers, denominated discount vouchers - any voucher that can be stored offline, electronically as a number and sold at a later date.
M-Topup (Pinless Topup)Pinless recharge refers to the mechanism of dispensing value electronically without vending a denominated electronic voucher to the customer. An example is PINless recharge for prepaid airtime, where a customer's prepaid cell phone account can be recharged by any amount specified by the customer without dispensing a voucher.
This Project enables and serves Mobile telecom services through various POS Terminals and KIOSKs, structured way of region / Partner/ Distributor/ Reseller - Terminal hierarchy. This system allows the distributor to manage its sub-distributors /resellers, in addition to transferring credit and stock to its subs. Merchants can purchase stocks directly from the system (Online Purchase) or create and download orders for later sales (Offline Purchase). Distributors can also enjoy the ability to create and push stock to their merchants’ terminal through an easy to use web base interface. The figures below illustrate transaction process flow for Airtime voucher vending with POS terminals and Kiosks
Denominated Top-Up Vouchers
The EVD platform supports both online and offline denominated vouchers within the Top-Up application:
Online Denominated Vouchers:Denominated vouchers are of fixed value and are loaded into a secure voucher store in EVD for offline storage, and retrieved from the store at the time of the sale. Examples of denominated vouchers are prepaid airtime vouchers, denominated discount vouchers - any voucher that can be stored offline, electronically as a number and sold at a later date.
Offline Denominated Vouchers (Optional): Denominated vouchers are of fixed value and are loaded into a secure voucher store in EVD for offline storage, and retrieved from the store as Bulk Download into the POS/KIOSK Machines. These vouchers upon download to POS/KIOSK are stored within in POS/KIOSK database as in the format of Offline Pins. These offline Pins can be served to customer as and when a customer walks in. POS/KIOSK doesn’t need to connect again to the Server platform to buy/request for a pin. Examples of denominated vouchers are prepaid airtime vouchers, denominated discount vouchers - any voucher that can be stored offline, electronically as a number and sold at a later date.
M-Topup (Pinless Topup)Pinless recharge refers to the mechanism of dispensing value electronically without vending a denominated electronic voucher to the customer. An example is PINless recharge for prepaid airtime, where a customer's prepaid cell phone account can be recharged by any amount specified by the customer without dispensing a voucher.